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Registration Terms and Conditions


All Purchases
Individual Online Courses
Packaged Online Courses
Payment Plans

LUX & UltraLUX Terms
LUX Buddy Ticket Terms
LUX Guest Ticket Terms

Gift Certificates
Group Redemption
Live Workshops

All Purchases


  1. All prices are in US Dollars.
  2. By law, you have the right to cancel within 3 business days of purchase. When cancelling under this provision, any tuition collected will be refunded in full so long as you give notice to PAX Programs Incorporated Customer Care at 1-800-418-9924 by midnight Pacific Time on the third business day after the date of purchase.
  3. You agree to not cancel, revoke, charge-back or dispute any previously entered charge on your credit card, unless prohibited by law. If, after making a payment or payments by credit card, you later dispute properly authorized charge(s), you will pay all fees and costs incurred by PAX Programs Incorporated as a result of the improper cancellation, revocation, charge-back or dispute. You authorize PAX Programs Incorporated to charge such fees and costs on the credit card provided by you to register.
  4. If you receive any bonuses with your purchase, they must be used within the stated time frame. The bonuses have no cash redemption value and no refund value. PAX Programs Incorporated may substitute a bonus program or product of equal or greater value. If you cancel the purchase with which a bonus was provided, any unused bonuses will be also cancelled, and PAX Programs Incorporated reserves the right to charge the regular rate for all bonuses you have fulfilled.
  5. Product Purchases are non-refundable.

Individual Online Courses


  1. You will be provided immediate access to each Online Course purchased through the "My Account" section at UnderstandMen.com, for the period indicated on the sales page, and this access will complete delivery of the course.
  2. Your purchase gives you access to this course personally and individually. Sharing Online Course access or Live Interaction access with another or others will constitute a violation and may result in termination of privileges without a refund.
  3. PAX Programs Incorporated offers a "Money-Back Guarantee" as follows:
    1. This guarantee requires completion of all portions of the online course. If, after completing the online course, you wish to request a refund, you must do so in writing by sending an email to Refunds@understandmen.com within 72 hours of the completion of the course.
    2. This guarantee does not apply to programs or products provided as a bonus with purchase.

Packaged Online Courses


  1. You will be provided immediate access to each Online Course purchased in your Package through the "My Account" section at UnderstandMen.com, for the period indicated on the sales page, and this access will complete delivery of this Package.
  2. Your purchase gives you access to this course personally and individually. Sharing Online Course access or Live Interaction access with another or others will constitute a violation and may result in termination of privileges without a refund.
  3. Being Extraordinary Intensive includes a non-refundable deposit of $1,295. Upon registration, you will receive access to all 3 online courses. At the Intensive Start date, you will receive access to your previously completed Understanding Level courses through the end of the program.
  4. PAX Programs Incorporated offers a "Money-Back Guarantee" as follows:
    1. This guarantee requires completion of all portions of the online courses. If, after completion, you wish to request a refund, you must do so in writing by sending an email to Refunds@understandmen.com within 72 hours of completion. If you proceed to the next course in your package, you are acknowledging satisfaction with the online course previously completed.
    2. This guarantee does not apply to programs or products provided as a bonus with purchase.
    3. This guarantee does not apply to the Being Extraordinary Intensive, because the ultimate success of this program depends heavily on your efforts both during and after the program.

Payment Plans


If you purchased an online course, or registered for a live workshop, with a payment plan, it begins when you register with your first installment. The first payment will be charged immediately and includes the administrative fee. All subsequent payments will be charged to the same account on a 31-day cycle. A description of the number of payments and amount of each payment for each program and/or package was presented on the sales page and will be repeated in your confirmation email.

  1. Package of Online Courses' registrations will receive immediate access to online courses as each payment is made, beginning with the first online course listed in the Package and continuing every 31 days after that.
    1. The Being Extraordinary Intensive Payment Plan includes a non-refundable deposit of $1295. Upon registration, you will receive access to all 3 online courses. With the final payment, you will receive access to your previously completed Understanding Level courses through the end of the program.
  2. A charge of $20 will be assessed for any changes to the payment schedule.
  3. If any of the payments are declined for any reason, PAX Programs Incorporated is authorized to assess and collect a Decline Fee of $15 for each occurrence. It is your responsibility to contact PAX Programs Incorporated to rectify the problem. Until the problem is rectified and the payment plan brought current, you will be automatically transferred out of all programs for which you are registered.
  4. After participating in the selected program(s), if you default on the remaining payments, you will reimburse PAX Programs Incorporated for all costs associated with collecting the remainder of the tuition, including but not limited to, attorney's fees and costs of court.

LUX & UltraLUX Terms


Terms:

  1. CANCELLATIONS AND NON-REFUNDABLE DEPOSITS:
    1. All LUX general admission tickets include a $100 non-refundable and non-transferable deposit. UltraLUX admission includes a $200 non-refundable and non-transferable deposit. If you cancel your registration, your deposit is forfeit.
    2. If you cancel your registration after April 22, your entire tuition will be forfeit.
    3. If you do not attend the program for which you are registered, and you have not completed a cancellation as stated above, you will be considered a "No Show." In this case, the total Program Tuition will be forfeit, you will not be entitled to receive a refund, and none of your tuition will be transferable to another program or product. You may also be denied the opportunity to register again.
  2. COMMUNICATIONS BY EMAIL
    1. Critical program information, including the course location, will be communicated to you solely via email. It is your responsibility to read all emails, and to solve any technical issues that may be blocking your ability to receive emails from PAX Programs Incorporated. All of these Terms and Conditions will apply, regardless of whether you receive emails from PAX Programs Incorporated.
  3. REPLAY Access
    1. You will be provided access to the Replay by June 22, 2021 for 60 days.
    2. You will be provided access to the Replay through the "My Account" section at UnderstandMen.com and this access will complete delivery of the course.
    3. Your purchase gives you access to this course personally and individually. Sharing Replay Course access or Live Interaction access with another or others will constitute a violation and may result in termination of privileges without a refund.
  4. MONEY-BACK GUARANTEE CONDITIONS
    1. The ultimate success of this program for you depends heavily on your efforts both during and after the program. PAX Programs Incorporated offers a "Money-Back Guarantee" for LUX as follows:
      1. If you are attending live on May 22, you are required to email Refunds@understandmen.com and request a refund by the end of the first meal break on May 22, 2021.
      2. If you are participating by Replay only, this guarantee requires completion of all portions of the replay. If, after completion, you wish to request a refund, you must do so in writing by sending an email to Refunds@understandmen.com within 72 hours of completion.
    2. This guarantee does not apply to products or programs provided as a bonus with purchase.
    3. This guarantee does not apply to the Premium Experience.

MEDIA RELEASE AND CONSENT

TO: PAX Programs Incorporated ("PAX")

I hereby agree as follows and, unconditionally and in perpetuity, grant to PAX the following:

  1. I understand that the program known as "LUX" in which I may be participating in May 22, 23, 26, June 2, 5 & 6, 2021, will be filmed and audio recorded (collectively, the "Recordings") and may capture and record my name, image, likeness, and voice. I grant PAX and its licensees the unrestricted right to use and disclose my name if such is stated by me or others in attendance, or appears via a nametag, in any Recording.
  2. I agree that PAX may use such Recordings in all forms of media, whether now known or developed in the future, including but not limited to, transcripts, newsletters, emails, promotional materials, videotapes, DVD's, CD's, MP3's, MP4's, webinars, television, and the Internet (collectively, the "Media Materials") for any purpose, including but not limited to, making the PAX workshop curriculum available to a wider audience universally.
  3. I agree that such Media Materials may be distributed to the public and displayed publicly one or more times and in different formats for profit or commercial purposes. I also understand and agree that this permission to use the Recordings and Media Materials is not limited in time and that I will not receive any compensation for granting this permission. I waive any right I may have to royalties or other compensation arising from or related to the use of my name, image, likeness, or voice.
  4. I understand that PAX has no obligation to use my name, image, likeness, or voice in the Recordings or Media Materials; but if PAX so decides to use them, I acknowledge that it may edit such Recordings and Media Materials. I hereby waive any right I may have to inspect or approve any such use, either in advance or following distribution or display, whether that use is known or unknown to me.
  5. I hereby unconditionally release PAX and its representatives from any and all claims, liabilities, and demands arising out of the activities authorized under the terms of this release. I hereby waive all such claims that I may have now or later, including, but not limited to, those for compensation, invasion of privacy, trespass, defamation, a right to publicity, and any other potential causes of action relating to the Recordings or Media Materials.
  6. This agreement is the full and complete understanding between PAX and me and replaces all other agreements, whether spoken or written, with respect to the Recordings and may not be modified, except in writing and signed by me and a legal representative of PAX. PAX may assign all rights granted to PAX pursuant to this Release to third parties.
  7. This agreement shall be governed by the laws of the state of California and proper venue shall be in Los Angeles County, California. In the event any provision contained in this release is determined by a court of competent jurisdiction to be void, illegal, or unenforceable, in whole or in part, the other provisions contained herein shall remain in full force and effect as if the provision which was determined to be void, illegal, or unenforceable had not been contained herein. Any such void, illegal, or unenforceable provision may, to the extent possible, be amended and modified by the parties in writing or reformed by any court of competent jurisdiction to render the same valid, legal, and enforceable so long as the same is in keeping with the original intent of the parties.
  8. I represent that I am of legal age and have full legal capacity, that I have read this release and fully understand the contents, meaning, and impact of this release. I realize I cannot withdraw my consent after I electronically sign this form and I realize this form is binding on me and my heirs, legal representatives, and assigns.

Confidentiality and Copyright Agreements

  1. COURSE CONFIDENTIALITY AGREEMENT
    1. I understand that the program known as "LUX" is a private and personal experience for each person. As such, I agree to respect the confidentiality of all participants, volunteers, and workshop staff and their remarks and actions, and I agree to keep all such information private and confidential.
    2. I further understand that making audio or video recordings of any portion of the course for my personal use is strictly prohibited, and that attempts to make such recordings are considered by PAX Programs Incorporated to be grounds for my immediate dismissal from the course.
  2. PRIVATE USE OF NOTES
    1. I, the undersigned, understand that the program known as "LUX" is designed and offered to provide extraordinary information with which individuals can understand and relate to their humanity, and empower the fulfillment of their lives. Because of the volume of information given in the course, I am allowed and encouraged to take notes. I am also encouraged to review this information regularly as I apply it in a variety of life situations.
    2. However, taken out of the specific context created in the program, the information could be disempowering. Therefore, I unconditionally agree to keep this information for my private use only, to not show or share this information with others, and to never represent this information in another context, practice or publication.
  3. COPYRIGHT
    1. I understand that all information presented at the program known as "LUX" is copyrighted by Alison A. Armstrong and PAX Programs Incorporated. My participation in the program does not constitute permission to share, teach or distribute the content under any circumstances, nor for financial gains.
  4. WELL BEING STATEMENT
    1. The LUX Live Online Event with Alison Armstrong course is not therapeutic in design, intent or methodology. It is not a substitute for psychotherapy and will not address issues best addressed in therapy. The course leaders are not trained psychotherapists and there will not be trained mental health professionals in attendance at the course.
    2. The course will examine the relationships between individuals, men and women in general. As course participants apply this examination to their own personal experience, they may experience discomfort or upsetting emotions. You are advised that, at all times, you are responsible for your well-being during the course. Should you experience discomfort or emotions which you cannot reasonably tolerate, you are requested to advise the course team immediately.
    3. I understand that I am responsible for my well-being at all times during the course. I agree to speak to the course team immediately if I experience discomfort or emotions which I cannot reasonably tolerate.

LUX Buddy Ticket Terms


  1. I understand that my LUX Buddy ticket is non-refundable and non-transferrable.
  2. I must assign my LUX Buddy ticket recipient by providing their email address at the time of purchase. This ability to assign my LUX Buddy ticket completes delivery of this purchase.
  3. I understand that once assigned, my LUX Buddy ticket Recipient will receive a Redemption Code and must utilize their Redemption Code before it expires on June 15, 2021.
    1. If redeemed by May 18, my buddy will be provided access to LUX Live event participation and its Replay for 60 days.
    2. If redeemed between May 19 and June 15, my buddy will be provided access only to the Replay.
  4. I understand that the PAX Programs Incorporated Money-Back Satisfaction Guarantee does not apply to my LUX Buddy ticket purchase.
  5. I understand that my recipient is responsible for his or her own course completion. More Time is available and payments for such are to be made by the member to PAX Programs Incorporated directly.
  6. I understand that my LUX Buddy ticket is not intended for resale.

LUX Guest Ticket Terms


  1. I understand that LUX Guest Ticket(s) are non-refundable and non-transferrable and expire on May 19, 2021.
  2. I must assign LUX Guest ticket recipient(s) by providing their email address at the time of purchase. This ability to assign my LUX Guest ticket(s) completes delivery of this purchase.
  3. I understand that once assigned, my LUX Guest ticket recipient(s) will receive a Redemption Code and must utilize their Redemption Code before it expires on May 18, 2021.
  4. I understand that the PAX Programs Incorporated Money-Back Satisfaction Guarantee does not apply to my Guest ticket(s) purchase and that Guest tickets are subject to LUX Registration Terms and Conditions.
  5. I understand that my recipient(s) are responsible for his or her own zoom attendance. I understand that after my Guest(s) experience the 1st LUX weekend, they will have the opportunity to register for the remainder of LUX.
  6. I understand that LUX Guest ticket(s) are not intended for resale.

Gift Certificates


  1. Gift Certificate purchases are non-refundable. Gift Certificates have no cash value and are not intended for resale.
  2. Gift Certificates may not be used for pre-existing registrations, other online courses, live workshops, products or with any other promotion.
  3. You may assign your Gift Certificate Recipient by providing their email address at the time of purchase or by providing their email address through your online account. This ability to assign Gift Certificates completes delivery of this purchase. Step-by-step instructions will be provided in the post-purchase email from PAX Programs Incorporated.
  4. Once assigned, your Gift Certificate Recipient will receive a Redemption Code and must utilize their Redemption Code to access to their course. Your Recipient is responsible for his or her own course completion. Additional time may be purchased by the Recipient.
  5. PAX Programs Incorporated's "Money-Back Guarantee" and the refund policy displayed in the course does not apply to Gift Certificates.
  6. PAX Programs Incorporated reserves the right to substitute a program of equal or greater value.

Group Redemption


  1. The Redemption Code may not be used for existing registrations, other online courses, live workshops, products, or with any other promotions.
  2. The Redemption Code has no cash value.
  3. PAX Programs Incorporated's "Money-Back Guarantee" and the refund policy displayed in the course does not apply to Group Redemptions. Please contact your Group Sponsor if you are unsatisfied with your course.
  4. Your access to the course will expire in 30 days from activation.
  5. For technical support or help with "My Account," contact PAX Programs Incorporated Customer Care directly at 1-800-418-9924 or CustomerCare@understandmen.com

Live Workshops


  1. AWAITING PROGRAM CONFIRMATION:
    1. The program will be confirmed no later than 3 weeks prior to the program start date. PAX Programs Incorporated will notify you by email when there is Program Confirmation.
    2. Due to the expenses involved in conducting live workshops, a minimum number of participants are required to cause Program Confirmation. If this minimum is not reached by 3 weeks prior to the program start date, the program may be canceled or rescheduled and your payments made to-date will either a) be applied to another program date, or b) at your choosing, be refunded in total.
    3. If you secure travel or lodging before you receive Program Confirmation, PAX Programs Incorporated is not liable for any travel expenses, lodging deposits or fees you may have incurred.
  2. TRANSFERS AND CANCELLATIONS:
    1. If you cancel a registration prior to attending the program, your tuition will be refunded minus any applicable Payment Plan Administration Fee, any other applicable fees and the applicable Cancellation Fee applied to individually and within a package, as follows:
      1. If you cancel your registration within 45 days of the program date, you will be charged a Cancellation Fee equal to 50% of the program tuition.
      2. If you cancel your registration more than 45 days prior to the program date, you will be charged a Cancellation Fee of $75.00 per program.
    2. If you elect to attend a program other than the date for which you registered, you will be charged a Transfer Fee as follows:
      1. There is no Transfer Fee for transfers completed within 10 days of original purchase, unless the original registration happens within 45 days of the program.
      2. There is a $35 Transfer Fee for every transfer completed more than 10 days after original purchase. Exception: The Transfer Fee is waived if the transfer is completed by you, through "My Account," 46 days or more before the start date of the course. If you request assistance from Customer Care in completing the transfer, this exception does not apply.
      3. There is a Transfer Fee equivalent to 20% of program tuition for every transfer completed within 45 days from the start date of the course, regardless of whether the transfer is completed through "My Account" or by Customer Care.
    3. If you do not attend the program for which you registered, and have not completed a transfer prior to the program start date, you will be considered a "No Show." In this case, you authorize a charge equivalent to 30% of program tuition to the payment option on file. Upon payment of the 30% "No Show" fee, your program will be listed as "Program Date TBD" and available for you to reschedule in "My Account."
    4. If you arrive after the published start time for the program, you will not be admitted. You may transfer to a later date subject to the applicable Transfer Fee specified in #3 above.
  3. Critical program information, including the course location, will be communicated to you solely via email. It is your responsibility to read all emails, and to solve any technical issues that may be blocking your ability to receive emails from PAX Programs Incorporated. All of these Terms and Conditions will apply, regardless of whether you receive emails from PAX Programs Incorporated.
  4. PAX Programs offers a "100% Money Back Guarantee" as follows:
    1. This guarantee requires completion of all portions of the live program. If, after completing a program, you wish to request a refund, you must do so in writing by sending an email to Refunds@understandmen.com within 72 hours of the end of the program.
    2. This guarantee does not apply to Core Partnership, The Dance of Partnership and Partnership At Work, because the ultimate success of these programs depends heavily on your efforts both during and after the program.
    3. This guarantee does not apply to programs provided as a bonus with purchase.

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